Our Design Process
A clear, transparent process from first conversation to live site — you always know exactly what is happening, what comes next, and what it will cost.
Design Process
No surprises. No jargon. No disappearing acts.
A lot of web agencies start building before they fully understand your business — then deliver something generic that misses the mark. GWBrix works differently.
Every project starts with a proper discovery conversation. You are involved at every stage — reviewing designs before build begins, testing on a staging site before launch, and never left wondering what is happening or when things will be done.
The process below is the same whether you are a sole trader wanting a starter website or a growing business needing a full bespoke build.
2-4
Weeks typical turnaround
6
Clear steps every time
1
Point of contact throughout
How your website comes together
A clear, collaborative process from first idea through to launch.
Discovery
Goals, ideas and what the website needs to achieve.
Planning
Structure, pages, content and user journey.
Design
Visual concepts shaped around your brand and audience.
Build
The website is developed, refined and made responsive.
Review
Testing, feedback, edits and final checks before launch.
Launch
Your website goes live, with support available afterwards.
client reviews
What businesses say about GWBrix
EXCELLENTTrustindex verifies that the original source of the review is Google. We recently worked with Grant to move from a manual diary to a proper online booking system at Burton Hill Camping and Caravan Club, and honestly we wish we’d done it sooner. I was a bit unsure at the start as it felt like a big change, but Grant made the whole thing really straightforward. He talked us through everything, was always easy to get hold of, and came out to site whenever needed to make sure it was all working properly. It’s made a big difference day to day. Bookings are much easier to manage now and things run a lot smoother for customers arriving and leaving. Grant also sorted our web hosting which was all done quickly and without any hassle. He’s helped out with a few general IT bits as well when we’ve needed it, which has been really useful. We’ll be getting Grant to redesign our website next as well, which probably says it all. Would definitely recommend him if you need help with a booking system, website or anything technical.Posted on GoogleTrustindex verifies that the original source of the review is Google. Fantastic service, trustworthy and honest. Certainly knows his stuff, managed to understand my issue very quickly and got me up and running at such a reasonable price, was expecting to pay twice. I have absolutely no hesitation in recommending and will certainly use again.Posted on GoogleTrustindex verifies that the original source of the review is Google. Grant has been an outstanding IT consultant for our business. He led a comprehensive refresh of our IT network and hardware, ensuring everything is faster, more secure, and fit for purpose as we continue to grow. His technical knowledge is excellent, but what really sets him apart is his ability to explain options clearly and recommend solutions that are genuinely appropriate for a small business environment. In addition, Grant has been instrumental in a setting up and structuring Microsoft’s SharePoint infrastructure to improve how we manage client issues and internal information, which will provide a noticeable improvement in collaboration, consistency, and efficiency within and beyond our team. Grant is reliable, proactive, and a pleasure to work with. We would not hesitate to recommend him to any organisation looking for practical, well-thought-through IT support and advice.Posted on GoogleTrustindex verifies that the original source of the review is Google. Grant was tasked with helping the company I work for with IT solutions and email migration to another provider. He worked this around times which suited my hectic schedule and even tied in with me on an evening which does not suit all but it was perfect for me. During one of our sessions I asked him if he could help with extracting photos and videos from my friends broken hard drive who sadly passed away a couple of years ago! He couldn't help to fix this but put me straight onto a friend of his who has successfully managed to obtain everything of that drive! This is something I can't put into words in terms of gratitude but I have never been so grateful for any service in my time! My friends Mum, Dad and Daughter will be in for a beautiful surprise when it arrives this week. I asked out of curiosity could he help my wife to build her small business and he has dedicated a lot of out of hours time to help with that! And she is now getting online orders for her natural dog treats. It is funny how people and services can cross paths! I will be grateful for the service and help that Grant has given to my work, family and friends and will continue to to tell anyone who is willing to listen that he is the Tech support guy that you need to use. Kind, friendly and always helpful. Thank you very much. Mark MPosted on GoogleTrustindex verifies that the original source of the review is Google. Grant has helped me in two ways. He fixed my wireless: I had a mesh solution covering two buildings which was knocked out in a storm. His methodical approach got it back up and running saving me the expense of replacing the whole system. Likewise his appreciation of the need to balance functionality and cost meant he sourced the right laptop for a specific application I wanted to use. Its great when you get a working solution in a way that saves time and money.Posted on GoogleTrustindex verifies that the original source of the review is Google. Grant was very easy to work with and did a great job of my website. As I had never had my own website before, we initially worked on it together, and he always made helpful suggestions. He was quick to carry out the job in hand, and never minded making any changes that came to light. Always easy to get hold of, and never any hold ups. I can highly recommend Grant to anyone looking for a new website or an update to an existing one, from a very satisfied customer!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Why GWBrix
The boutique advantage
Bigger is not always better. As a one-person consultancy, Grant offers something larger IT companies simply cannot complete ownership of your account, genuine care, and total consistency every time.
Fast Response
Never in a queue — Grant responds directly every time you make contact.
Tailored Solutions
Every solution designed around your exact business needs.
Plain English
No jargon. Clear explanations and honest advice, always.
Truly Local
Chippenham-based. On-site across Wiltshire, remote support UK-wide.
Long-term Partner
A technology partner genuinely invested in your success.
No Hidden Fees
Honest, upfront pricing. You always know exactly what you will pay.
Ready to get started?
Free consultation. No obligation. Chippenham-based — available UK-wide.