IT Support Services Chippenham & Wiltshire

Responsive, professional IT support for businesses in Chippenham, Wiltshire and across the UK  from everyday helpdesk to full infrastructure management.

IT Support

Your trusted technology partner in Chippenham

Whether you are a sole trader with one laptop or a growing team with a full office, GWBrix provides the IT support you need — reactive when things go wrong, proactive so they go wrong less often.

  • Remote and on-site support across Wiltshire & UK
  • One point of contact — Grant, every single time
  • Managed and ad-hoc support options available
  • Microsoft 365, cyber security, wireless & more
it support

IT Services

Everything your business needs

Cyber Security

Audits, email security, endpoint protection, MFA layered security for SMEs.

Microsoft Solutions

365, Teams, SharePoint, Power Platform, Power Apps full Microsoft stack support.

IT Support Services

Managed support, ad-hoc support, and telephone IT services for businesses.

Wireless Solutions

Business WiFi, office WiFi, and point-to-point wireless links — surveyed and installed.

Data Recovery

Hard drives, servers, RAID systems, external devices, mobile devices. no-fee assessment first.

IT News

The latest cybersecurity news, Microsoft updates, and IT tips for businesses.

client reviews

What businesses say about GWBrix

EXCELLENT
Google star 1Google star 2Google star 3Google star 4Google star 5
Based on 6 reviews
Posted on Google Google
Ali Simmons profile picture
Ali Simmons
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We recently worked with Grant to move from a manual diary to a proper online booking system at Burton Hill Camping and Caravan Club, and honestly we wish we’d done it sooner. I was a bit unsure at the start as it felt like a big change, but Grant made the whole thing really straightforward. He talked us through everything, was always easy to get hold of, and came out to site whenever needed to make sure it was all working properly. It’s made a big difference day to day. Bookings are much easier to manage now and things run a lot smoother for customers arriving and leaving. Grant also sorted our web hosting which was all done quickly and without any hassle. He’s helped out with a few general IT bits as well when we’ve needed it, which has been really useful. We’ll be getting Grant to redesign our website next as well, which probably says it all. Would definitely recommend him if you need help with a booking system, website or anything technical.
Posted on Google Google
Karen Brader profile picture
Karen Brader
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fantastic service, trustworthy and honest. Certainly knows his stuff, managed to understand my issue very quickly and got me up and running at such a reasonable price, was expecting to pay twice. I have absolutely no hesitation in recommending and will certainly use again.
Posted on Google Google
Jack Jarrett profile picture
Jack Jarrett
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Grant has been an outstanding IT consultant for our business. He led a comprehensive refresh of our IT network and hardware, ensuring everything is faster, more secure, and fit for purpose as we continue to grow. His technical knowledge is excellent, but what really sets him apart is his ability to explain options clearly and recommend solutions that are genuinely appropriate for a small business environment. In addition, Grant has been instrumental in a setting up and structuring Microsoft’s SharePoint infrastructure to improve how we manage client issues and internal information, which will provide a noticeable improvement in collaboration, consistency, and efficiency within and beyond our team. Grant is reliable, proactive, and a pleasure to work with. We would not hesitate to recommend him to any organisation looking for practical, well-thought-through IT support and advice.
Posted on Google Google
Mark Millward profile picture
Mark Millward
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Grant was tasked with helping the company I work for with IT solutions and email migration to another provider. He worked this around times which suited my hectic schedule and even tied in with me on an evening which does not suit all but it was perfect for me. During one of our sessions I asked him if he could help with extracting photos and videos from my friends broken hard drive who sadly passed away a couple of years ago! He couldn't help to fix this but put me straight onto a friend of his who has successfully managed to obtain everything of that drive! This is something I can't put into words in terms of gratitude but I have never been so grateful for any service in my time! My friends Mum, Dad and Daughter will be in for a beautiful surprise when it arrives this week. I asked out of curiosity could he help my wife to build her small business and he has dedicated a lot of out of hours time to help with that! And she is now getting online orders for her natural dog treats. It is funny how people and services can cross paths! I will be grateful for the service and help that Grant has given to my work, family and friends and will continue to to tell anyone who is willing to listen that he is the Tech support guy that you need to use. Kind, friendly and always helpful. Thank you very much. Mark M
Posted on Google Google
Steve Evans profile picture
Steve Evans
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Grant has helped me in two ways. He fixed my wireless: I had a mesh solution covering two buildings which was knocked out in a storm. His methodical approach got it back up and running saving me the expense of replacing the whole system. Likewise his appreciation of the need to balance functionality and cost meant he sourced the right laptop for a specific application I wanted to use. Its great when you get a working solution in a way that saves time and money.
Posted on Google Google
Hayley profile picture
Hayley
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Grant was very easy to work with and did a great job of my website. As I had never had my own website before, we initially worked on it together, and he always made helpful suggestions. He was quick to carry out the job in hand, and never minded making any changes that came to light. Always easy to get hold of, and never any hold ups. I can highly recommend Grant to anyone looking for a new website or an update to an existing one, from a very satisfied customer!
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Why GWBrix

The boutique advantage

Bigger is not always better. As a one-person consultancy, Grant offers something larger IT companies simply cannot complete ownership of your account, genuine care, and total consistency every time.

Fast Response

Never in a queue — Grant responds directly every time you make contact.

Tailored Solutions

Every solution designed around your exact business needs.

Plain English

No jargon. Clear explanations and honest advice, always.

Truly Local

Chippenham-based. On-site across Wiltshire, remote support UK-wide.

Long-term Partner

A technology partner genuinely invested in your success.

No Hidden Fees

Honest, upfront pricing. You always know exactly what you will pay.

U

Transparent pricing — always

Every IT project starts with a free consultation. You will always receive a clear, fixed quote before any work begins — no hourly rates, no hidden charges, no surprise invoices. Ever.

  • Free initial consultation
  • Fixed quote before work begins
  • No hourly rates or surprise invoices

FAQ

Frequently asked questions

Do you offer remote IT support or do you need to visit on-site?

Both. The majority of IT issues can be resolved remotely within minutes using secure remote access tools. On-site support is available throughout Chippenham, Wiltshire, and surrounding areas when a physical visit is needed.

What areas do you cover for on-site IT support?

GWBrix covers Chippenham and the wider Wiltshire area on-site, including Bath, Swindon, Corsham, Calne, Melksham, Trowbridge, Devizes, Bradford-on-Avon, and Warminster. Remote IT support is available anywhere in the UK.

Do you offer managed IT support contracts?

Yes. GWBrix offers monthly managed IT support plans that include proactive monitoring, priority response times, regular maintenance, and security management. Flexible ad-hoc support is also available with no contract required.

How quickly do you respond to IT support requests?

Managed support clients receive priority response, typically within the hour. Ad-hoc clients are responded to as quickly as possible — usually the same day. You always deal directly with Grant — no call centres, no ticket queues.

Can you support Microsoft 365 and cloud services?

Yes. GWBrix provides expert Microsoft 365 setup, migration, and ongoing support including Exchange email, Teams, SharePoint, OneDrive, and Microsoft Defender.

Can you help small businesses and sole traders?

Absolutely — small businesses and sole traders are exactly who GWBrix is built for. Flexible, affordable IT support that scales to your size and budget with no minimum contract for ad-hoc work.

Need IT support in Wiltshire?

Free initial consultation. Remote and on-site available. Based in Chippenham.