Ad-hoc IT Support
The Problem
Critical files lost through accidental deletion, hardware failure, ransomware, or physical damage — with no backup to fall back on.
Our Solution
Professional data recovery with careful, methodical retrieval — and a no-fee assessment before you commit to anything.
Hard Drive & SSD Recovery
Recovery from failed mechanical hard drives, solid state drives, and external drives — including physically damaged media.
Server / RAID Recovery
Data recovery from failed servers and RAID arrays — single and multiple drive failures handled carefully.
USB, SD & External Devices
Recovery from USB drives, SD cards, memory sticks, and mobile devices including water or physical damage.
Free Assessment First
Every data recovery case is different. GWBrix always carries out a free assessment before any charges are discussed — no diagnosis, no fee.
Ransomware Recovery
Assistance with ransomware-encrypted files, decryption attempts, and full system restoration.
Backup Solutions
Once recovered, Grant implements a proper backup strategy so data loss can never happen again.
Data Recovery Process
Simple, transparent recovery from assessment to return.
Send the device to GWBrix
Device assessed free of charge to determine its condition
Customer is contacted
Price provided
Data recovered onto an external drive
Drive returned to customer
client reviews
What businesses say about GWBrix
Why GWBrix
Fast Response
Never in a queue — Grant responds directly every time you make contact.
Tailored Solutions
Every solution designed around your exact business needs.
Plain English
No jargon. Clear explanations and honest advice, always.
Truly Local
Chippenham-based. On-site across Wiltshire, remote support UK-wide.
Long-term Partner
A technology partner genuinely invested in your success.
No Hidden Fees
Honest, upfront pricing. You always know exactly what you will pay.
FAQ
Frequently asked questions
What happens if you cannot recover my data?
GWBrix always carries out a free, no-obligation assessment before any charges are discussed. If recovery is not possible, you will not be charged for the attempt. We will always be upfront about the likelihood of recovery before any work begins.
My hard drive is making a clicking noise — can you still recover it?
A clicking noise usually indicates mechanical failure inside the drive. This requires careful handling to avoid further damage. The sooner you stop using the drive and get in touch, the better the chances of a successful recovery.
Can you recover data from a water-damaged or physically broken device?
Yes — GWBrix handles physically damaged media including water-damaged devices, broken USB connectors, and devices that have suffered drops or impacts. A careful assessment is carried out first to determine the best recovery approach.
How can I prevent data loss in the future?
The best protection is a proper backup strategy — ideally the 3-2-1 rule: three copies of your data, on two different types of media, with one copy stored offsite or in the cloud. Once your data is recovered, GWBrix can help implement a reliable backup solution.
How long does data recovery take?
It depends on the type of device and the nature of the failure. Simple logical recoveries from USB drives or SD cards can often be completed the same day. More complex mechanical failures or RAID recoveries take longer. GWBrix will give you a realistic timeframe after the initial assessment.